Privacy Policy

Effective Date: July 31, 2026

At Le Monde du Cambodge ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website, book our tour services, or communicate with us.

1. Information We Collect

We collect information to provide better services, complete bookings, and enhance your experience with Angkor Voyage.

A. Personal Information You Provide Directly

Contact Details: Name, email address, phone number, and physical address.
Booking Details: Passport information, date of birth, dietary requirements, hotel pickup locations, and special requests.
Payment Data: Credit/debit card numbers and billing addresses (processed securely via third-party payment gateways; we do not store full credit card details on our servers).
Communication: Inquiries, feedback, reviews, or correspondence sent via our contact forms or email.

B. Information Collected Automatically

Device & Usage Information: IP address, browser type, operating system, referring URLs, and pages visited on our website.
Cookies & Tracking: Data collected through cookies to improve website functionality, remember preferences, and analyze site performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Bookings: To arrange your tours, secure temple passes, book transport, and manage hotel pick-ups.
Customer Support: To answer inquiries, send booking confirmations, and communicate important travel updates.
Marketing & Communications: To send promotional offers, newsletters, and travel guides (only if you have opted in; you can unsubscribe at any time).
Service Improvement: To analyze website traffic, optimize user experience, and refine our tour offerings.
Legal Compliance: To comply with local Cambodian tourism regulations, safety standards, and financial accounting laws.

3. How We Share Your Information

We never sell, trade, or rent your personal information to third parties. We only share data with trusted third parties under the following circumstances:

Service Providers & Partners: Local drivers, licensed tour guides, hotels, and activity operators directly involved in delivering your booked itinerary.
Payment Processors: Secure third-party payment gateways used to complete transaction charges safely.
Legal Obligations: When required by law, court order, or governmental authorities in the Kingdom of Cambodia to protect our rights, safety, or property.

4. Data Security

We implement appropriate technical and organizational measures to guard your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience.

Essential Cookies: Necessary for the website to function properly (e.g., booking carts).
Analytics Cookies: Help us understand how visitors interact with our website.

You can choose to disable or block cookies through your browser settings, though some website features may not function properly as a result.

6. Your Data Rights

Depending on your jurisdiction, you have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct or update any inaccurate or incomplete personal data.
Deletion: Request the erasure of your personal data, subject to legal or contractual retention requirements.
Opt-Out: Unsubscribe from direct marketing emails at any time using the link at the bottom of our newsletters.

7. Third-Party Links

Our website may contain links to external websites (e.g., social media platforms, partner hotels, or tourist attractions). We are not responsible for the content or privacy practices of external sites. We encourage you to review the privacy policies of any third-party site you visit.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. Any changes will be posted on this page with an updated Effective Date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email:info@cambodgevoyage.com
Website:www.cambodgevoyage.com